Flex Quick Tip
May 13, 2011
FlexMLS Bounced E-mails

Please help us deliver your e-mails

The FlexMLS Bounced E-mail Policy has been in effect for 2 years now.

The FlexMLS system has been sending bounced e-mail notifications directly to you - the sender - to the primary e-mail address listed in your FlexMLS profile. These are FlexMLS e-mails that have not been delivered to your Contacts for one reason or another.

Thousands of bounced e-mails intended to be sent to your Contacts are NOT being delivered.

What to do

  • Do not ignore bounced e-mails that are sent to you from FlexMLS.
  • Check your Junk or Spam folder for bounced e-mails being delivered to you.
  • Fix or resolve the e-mail address as soon as possible using KB article 119.


It is your responsibility to manage and support your Contacts which includes verifying that the Contactís e-mail addresses are correct and that the messages are being received.

It is recommended that you follow up with your Contacts to verify that the correct e-mail address has been entered into Contact Management in FlexMLS, and that they have received it. If the e-mail address was entered incorrectly, you may simply update the e-mail address within the system, making sure to save your changes once updated. Please also take this opportunity to remove any Contacts that you no longer need in the system.

If you have any questions or need assistance, please feel free to contact MetroMLS technical support at support@metromls.com or 414.778.5450. You may also follow our updates at http://twitter.com/metromls.